Lastnight I was talking to my sister about going to LA to visit her during President’s Day weekend. So we get online to book a flight. What should have taken 15 minutes ended up taking over an hour. After finding the cheapest airfare, the process went something like this:
Computer: Please enter the following information (the usual stuff)
Me: Ok done. Continue
Computer: Please check to verify all information is correct
Me: Ok done
Computer: Please fill out the following form to ensure Visa security
Me: Um, ok. Never done that before
So I start to fill it out
Me: Enter my username? What username? Enter my password? What password? What the crap! Enter my Social Security number?? What’s my zodiac sign? (ok so I just made that last one up)
I delete all information on this form and click continue only to discover that I didn’t have to fill out that form in the first place. Good.
Computer: Please verify all information is correct.
Me: Yes I already did that
Computer: Please enter credit card information
Me: Again, I already did that
Computer pop up: If you would like to save an additional 20% on your flight please click here to see offer.
Me: What? No. Just give me the flight I already said I wanted.
Computer: Please verify all information is correct
Me: For the love!! I’ve already checked. So unless you’re going to change the information I’ve already entered….it’s correct!
Computer pop up: Would you like to receive advertisments on great deals for future flights?
Me: GRRR! NO!! Just book my flight already!
Computer: Thank you for choosing us for your travel needs. Before the final process is complete please check to verify all information is correct.